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Profile Identifier Deletion is now in Public Beta
Twilio
January 20, 2026
medium impact
Twilio Introduces Profile Identifier Deletion in Public Beta for Unify Platform Twilio has launched a new feature for its Unify platform that allows users to delete specific profile identifiers without removing the entire profile record. Previously, profiles in the Unify namespace were immutable, meaning users could only delete an entire profile or not modify individual identifiers. The new Profile Identifier Deletion API enables administrators to remove specific identifiers like email addresses, phone numbers, or UserIDs programmatically or manually. This capability represents the first step in making Twilio's customer profiles more flexible and editable.
Key Takeaways
- arrow_right_alt Introduces first feature to make Unify profiles editable
- arrow_right_alt Allows deletion of specific identifiers without removing entire profile
- arrow_right_alt Supports manual and programmatic identifier removal via administrative API
- arrow_right_alt Addresses previous limitation of profile immutability
- arrow_right_alt Provides more granular profile management options