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Add a Flex Instance to existing Twilio account or subaccount
Twilio
March 26, 2026
high impact
Twilio Introduces Flex Instance Addition to Existing Accounts and Subaccounts Twilio has announced the ability to add Flex instances to any existing Twilio account or subaccount, enhancing flexibility and resource management. This update allows users to leverage existing phone numbers and Studio flows without migrating resources, and supports Flex deployment within subaccounts for regional, departmental, and SDLC environment separation, as well as tenant isolation for ISVs.
Key Takeaways
- arrow_right_alt Add Flex instances to existing non-Flex Twilio accounts without migrating resources
- arrow_right_alt Deploy Flex instances within subaccounts for regional, departmental, and SDLC environment separation
- arrow_right_alt Provide tenant isolation for ISVs within a multi-tenant architecture
- arrow_right_alt Reuse existing phone numbers and Studio flows