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Vonage Brings Omnichannel Capabilities into Salesforce Agentforce Marketing - CX Today

Salesforce Marketing Cloud January 15, 2026 medium impact

Vonage Enhances Salesforce Marketing Cloud with Omnichannel Communication Capabilities Vonage has integrated its communication capabilities into Salesforce Marketing Cloud, expanding omnichannel communication options for businesses. This integration aims to provide marketers and customer experience teams with more comprehensive and flexible communication tools across multiple channels. By combining Vonage's communication technologies with Salesforce's marketing platform, organizations can now create more seamless and integrated customer engagement strategies.

Key Takeaways

  • arrow_right_alt Vonage adds omnichannel communication capabilities to Salesforce Marketing Cloud
  • arrow_right_alt Integration enables more flexible and comprehensive customer engagement strategies
  • arrow_right_alt Businesses can now leverage multiple communication channels within a single marketing platform