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Braze Cloud Mode: Ecommerce Events Support
Twilio
January 15, 2026
medium impact
Twilio Enhances Braze Cloud Mode with New Ecommerce Event Tracking Capabilities Twilio has expanded its Braze Cloud Mode destination with two new actions supporting Ecommerce Recommended Events, providing a more comprehensive approach to tracking e-commerce interactions. The update introduces two specific event tracking options: Ecommerce Event (multi-product) and Ecommerce Event (single product). While the Braze Cloud Mode destination is already in General Availability (GA), these new ecommerce actions are currently labeled as beta. This enhancement aims to give businesses a more robust and structured method for monitoring customer purchase behaviors and interactions within the Braze platform.
Key Takeaways
- arrow_right_alt Two new ecommerce event tracking actions added to Braze Cloud Mode
- arrow_right_alt New actions support multi-product and single-product event tracking
- arrow_right_alt Beta features provide enhanced e-commerce interaction monitoring