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Xbox App Floods Users With Dummy Test Message Alerts, Microsoft Apologises for Braze Notification Glitch - LatestLY
Braze
February 26, 2026
medium impact
Microsoft Apologizes for Xbox App Notification Glitch Caused by Braze Microsoft has issued an apology after a glitch in the Braze notification system caused the Xbox app to flood users with dummy test message alerts. The incident occurred when a test message was mistakenly sent to all users, leading to confusion and frustration. Microsoft has since addressed the issue and assured users that steps are being taken to prevent such incidents in the future. The glitch highlights the importance of robust testing and quality assurance in communication platform as a service (CPaaS) systems.
Key Takeaways
- arrow_right_alt Microsoft apologizes for Xbox app notification glitch caused by Braze.
- arrow_right_alt Dummy test messages were mistakenly sent to all users.
- arrow_right_alt Incident highlights the importance of robust testing in CPaaS systems.
- arrow_right_alt Microsoft assures users that steps are being taken to prevent future incidents.
- arrow_right_alt Braze is affected by the notification glitch.