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From ‘good morning’ to AI: How WhatsApp is becoming the gateway to a billion Indians - Mint

Gupshup September 21, 2025 high impact

From ‘good morning’ to AI: How WhatsApp is becoming the gateway to a billion Indians The article discusses how WhatsApp is evolving into a crucial platform for reaching and engaging with the vast Indian population, leveraging its popularity and integration with AI technologies. It highlights the potential of WhatsApp as a gateway for businesses and services to connect with over a billion Indians, emphasizing the importance of understanding and utilizing this platform effectively. The article also touches on the role of CPaaS providers like Gupshup in facilitating these interactions and the impact on the broader communications landscape.

Key Takeaways

  • arrow_right_alt WhatsApp is becoming a critical platform for reaching and engaging with the Indian population.
  • arrow_right_alt AI technologies are enhancing the capabilities of WhatsApp for businesses and services.
  • arrow_right_alt CPaaS providers like Gupshup are facilitating effective interactions on WhatsApp.
  • arrow_right_alt Understanding and utilizing WhatsApp is essential for businesses targeting the Indian market.
  • arrow_right_alt The integration of AI with WhatsApp is transforming the communications landscape.