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Business Registration Numbers Required for Toll-Free Messaging Traffic
Twilio
February 17, 2026
medium impact
Twilio Mandates Business Registration Numbers for Toll-Free Messaging Verification Twilio is implementing a new requirement for toll-free messaging traffic verification, effective February 17, 2026. The update will require businesses (except sole proprietorships) to provide their business registration numbers when submitting new toll-free messaging requests. This change is designed to enhance message reliability and security by adding an additional layer of business verification to the toll-free messaging process. The new fields are already available through Twilio's Console and API, allowing businesses to prepare for the upcoming mandatory requirement.
Key Takeaways
- arrow_right_alt Businesses must provide registration numbers for new toll-free messaging submissions starting February 17, 2026
- arrow_right_alt Sole proprietorships are exempt from the new registration number requirement
- arrow_right_alt The verification fields are currently accessible via Twilio's Console and API
- arrow_right_alt The change aims to improve messaging security and reliability
- arrow_right_alt Detailed guidance is available in Twilio's API documentation and support articles