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Transit CallerID Sunset: Migrate to Verified CallerID or Immutable Call Forwarding Before May 31, 2026
Twilio
April 13, 2026
high impact
Twilio to Sunset Transit CallerID Feature by May 31, 2026 Twilio has announced that it will begin sunsetting the Transit CallerID feature on May 31, 2026. This feature allows customers to present a different phone number than the one they are calling from. Customers currently using this feature will need to migrate to an alternative solution, either Verified CallerID or Immutable Call Forwarding, before the sunset date to avoid disruptions. This change is significant for businesses that rely on this feature for their communication strategies, as it will require adjustments to their current setups.
Key Takeaways
- arrow_right_alt Twilio will sunset Transit CallerID on May 31, 2026.
- arrow_right_alt Customers must migrate to Verified CallerID or Immutable Call Forwarding before the sunset date.
- arrow_right_alt This change affects businesses that use Transit CallerID for their communication strategies.
- arrow_right_alt Failure to migrate will result in disruptions to communication services.
- arrow_right_alt Twilio provides alternatives to maintain communication integrity.