Articles

Mar 11 2026

New messaging technology cheaper than WhatsApp launches in South Africa — but there’s a catch - MyBroadband

• arrow_right_alt New messaging technology cheaper than WhatsApp launched in South Africa
• arrow_right_alt Offers a cost-effective alternative for users
• arrow_right_alt Comes with certain limitations that may affect widespread adoption

CPaaS Industry medium impact

Mar 11 2026

Globe Teleservices Announces Partnership with Myanma Posts and Telecommunications to Enhance Secure Messaging and Customer Experience - Bolsamania

• arrow_right_alt Partnership focuses on enhancing secure messaging technologies
• arrow_right_alt Collaboration aims to improve overall customer communication experience
• arrow_right_alt Represents a strategic technological advancement for telecommunications in Myanmar

CPaaS Industry medium impact

Mar 11 2026

Community, AI in Action, and Twilio News: Reflections on Our Biggest User Group Yet

• arrow_right_alt Twilio organized a user group event in London, highlighting community engagement
• arrow_right_alt The February 26 gathering focused on platform innovations and AI technologies
• arrow_right_alt Event serves as a platform for networking and knowledge sharing among Twilio users

Twilio low impact Events & Community

Mar 10 2026

Best Email API for BNPL Startups - nerdbot

• arrow_right_alt SendGrid provides specialized email API solutions tailored for BNPL startup communication needs
• arrow_right_alt The platform offers comprehensive email infrastructure for transactional and marketing communications
• arrow_right_alt Email API capabilities are crucial for emerging financial technology companies

SendGrid medium impact

Mar 10 2026

SmarterSends Launches Enterprise 2-Way SMS Integration with Attentive, Expanding Governed Conversational Messaging for Distributed Marketing Teams - PR Newswire

• arrow_right_alt Two-way SMS integration enables more dynamic customer communication strategies
• arrow_right_alt Enterprise-level solution supports distributed marketing team collaboration
• arrow_right_alt Provides enhanced governance and control over messaging interactions

Attentive medium impact

Mar 10 2026

Cross-Channel Campaign Orchestration: Unifying Email, SMS, Push and In-App Messaging - TechBullion

• arrow_right_alt Braze enables unified messaging across email, SMS, push, and in-app channels
• arrow_right_alt The platform provides marketers with a comprehensive cross-channel engagement solution
• arrow_right_alt Unified messaging approach helps create more personalized and contextual customer experiences

Braze medium impact

Mar 10 2026

Salesforce launches Agentforce Contact Center - No Jitter

• arrow_right_alt Salesforce introduces Agentforce Contact Center for enhanced customer service operations.
• arrow_right_alt Integration with Salesforce Service Cloud for a unified interface.
• arrow_right_alt Advanced analytics and AI-driven insights to improve agent efficiency.

Salesforce Service Cloud high impact

Mar 10 2026

Global Factors Influencing the Rapid Evolution of the A2P SMS Messaging Market in BFSI - openPR.com

• arrow_right_alt Digital transformation is accelerating A2P SMS adoption in the BFSI sector
• arrow_right_alt Security and real-time communication are becoming primary drivers for messaging technologies
• arrow_right_alt Financial institutions are leveraging SMS for improved customer engagement and transaction notifications

Kaleyra / Tata Comms medium impact

Mar 10 2026

Customer lifetime value: formula, calculation & examples

• arrow_right_alt CLV helps businesses understand the long-term financial value of each customer relationship
• arrow_right_alt The calculation involves analyzing customer revenue, retention, and associated costs
• arrow_right_alt Improving CLV can lead to more efficient marketing and customer engagement strategies

Twilio medium impact Industry Insights

Mar 09 2026

SFMC Extension Async Action

• arrow_right_alt New async batch support enables more efficient data handling for SFMC destination extensions
• arrow_right_alt The extension operates without immediate observability, offering a lightweight integration approach
• arrow_right_alt Designed to enhance marketing workflow flexibility and performance

Twilio medium impact

Mar 09 2026

Innocean reappoints Jung Seong-yi, pivots to CPaaS and sports IP in Korea - CHOSUNBIZ - Chosunbiz

• arrow_right_alt Innocean reappoints Jung Seong-yi to continue strategic leadership
• arrow_right_alt Company is pivoting towards CPaaS technologies as a key growth area
• arrow_right_alt Sports IP is identified as another strategic focus for future development

CPaaS Industry medium impact

Mar 09 2026

Marketing Automation Platform Comparison: HubSpot, Marketo, Pardot and Emerging Challengers - mexc.co

• arrow_right_alt The article compares HubSpot, Marketo, Pardot, and emerging challengers in the marketing automation space.
• arrow_right_alt Evaluation criteria include features, pricing, user experience, and integration capabilities.
• arrow_right_alt Insights into market positioning and potential for future growth are provided.

Braze medium impact

Mar 09 2026

How To Containerize A Twilio App With Docker

• arrow_right_alt Docker containerization provides a standardized approach to packaging Twilio communication applications
• arrow_right_alt Containerization helps improve application portability and deployment consistency
• arrow_right_alt The tutorial offers developers practical steps for implementing Docker with Twilio-based projects

Twilio medium impact Developer Insights

Mar 08 2026

Klaviyo (KVYO) Announces $500M Share Buyback Program - Bitget

• arrow_right_alt Klaviyo authorized a $500 million share repurchase program
• arrow_right_alt The buyback demonstrates the company's financial confidence and strategic approach to shareholder value
• arrow_right_alt Share buybacks can help support stock price and signal management's positive outlook

Klaviyo medium impact

Mar 08 2026

One Host Says Centralization Is the Answer to API Sprawl - HostingAdvice.com

• arrow_right_alt Centralized API management can help organizations reduce complexity in their communication technology stack
• arrow_right_alt API sprawl is creating significant challenges for businesses managing multiple communication platforms
• arrow_right_alt Consolidation of API management can potentially improve security and integration efficiency

SendGrid medium impact

Mar 08 2026

How Wonga transformed customer engagement and boosted customer acquisition with Braze - MSN

• arrow_right_alt Wonga implemented Braze to enhance its customer engagement approach
• arrow_right_alt The platform enabled more personalized and targeted messaging strategies
• arrow_right_alt Customer acquisition was positively impacted by the new engagement techniques

Braze medium impact

Mar 07 2026

Klaviyo Shares Surge 8% on $500 Million Buyback Announcement, Following Strong 2025 Results and AI Momentum - International Business Times Australia

• arrow_right_alt Klaviyo implemented a $500 million share buyback program, driving an 8% increase in stock price
• arrow_right_alt The company demonstrated strong financial results for the year 2025
• arrow_right_alt Klaviyo is leveraging artificial intelligence to enhance its marketing technology offerings

Klaviyo medium impact

Mar 07 2026

Meta Opens WhatsApp To Rival AI Chatbots In Europe For A Fee - etvbharat.com

• arrow_right_alt Meta opens WhatsApp to rival AI chatbots in Europe for a fee.
• arrow_right_alt This move aims to enhance user experience with more diverse conversational options.
• arrow_right_alt It is part of Meta's strategy to integrate AI capabilities across its services.

CPaaS Industry high impact

Mar 06 2026

Tencent Is Holding OpenClaw Setup Events In China With 60-Year-Olds Installing The Software - OfficeChai

• arrow_right_alt Tencent Cloud is organizing events in China for 60-year-olds to install OpenClaw software.
• arrow_right_alt The initiative aims to bridge the digital divide by empowering older adults with technology skills.
• arrow_right_alt This move highlights Tencent Cloud's commitment to inclusivity and digital transformation.

Tencent Cloud medium impact

Mar 06 2026

Bandwidth Says “Voice Is Back” as AI Agents Drive Demand, Margins Expand at Citizens Tech Conference - MarketBeat

• arrow_right_alt AI agents are driving renewed interest in voice communication services
• arrow_right_alt Bandwidth is experiencing improved profit margins in its voice technology segment
• arrow_right_alt The conference presentation indicates a strategic focus on voice technology innovation

Bandwidth medium impact