AWS End User Messaging service now enables businesses to send and receive voice notes on WhatsApp, using Amazon Transcribe, Amazon Polly, and Lambda to create a voice-to-voice messaging workflow.

Meta expands WhatsApp Business API to support AI chatbots for businesses in Europe, enabling advanced conversational AI integration in customer communication platforms.

A next-generation secure business messaging solution in the Netherlands developed through a partnership between Twilio, KPN, and Google, aiming to improve communication security and efficiency for businesses.

Infobip completed the first Rich Communication Services (RCS) implementation in South Africa, introducing advanced mobile messaging capabilities for businesses and users.

Airtel and Google collaborate to launch secure RCS messaging service in India, offering enhanced mobile communication with rich media and improved security features.

Airtel and Google collaborate to implement advanced network-level filtering to reduce spam in RCS messaging for Indian users

Singtel is introducing Rich Communication Services (RCS) messaging for iPhone users, enhancing mobile messaging with advanced features like read receipts, typing indicators, and high-quality media sharing.

Google Messages receives a UI redesign to create a more unified and cohesive user interface across different types of conversations.

Twilio introduces a pilot feature for real-time tracking of message status events in its Verify platform, providing developers with more detailed insights into verification message delivery and interaction

Gupshup is advancing its RCS messaging capabilities to provide businesses with more interactive and rich communication channels, including media, interactive buttons, and improved read receipts.

Gupshup is promoting an enhanced messaging solution using RCS technology to provide more interactive and rich communication channels for businesses to engage customers.

Singtel enables Rich Communication Services (RCS) messaging for iPhone users, providing enhanced messaging features like read receipts, typing indicators, and high-quality media sharing.

Twilio expands its Programmable Messaging platform to support RCS messaging for Canadian phone numbers, enabling businesses to send branded Rich Communication Services messages

Twilio launches a beta version of its Studio workflow builder with improved performance, UI, and interaction capabilities for building complex workflows.

Twilio launches a new guided console to simplify and streamline the compliance registration process for RCS Business Messaging, making it easier for businesses to meet Google and U.S. carrier requirements.

Adobe expands its Experience Cloud platform with enhanced B2B customer journey tracking and analytics capabilities to provide more comprehensive insights for businesses.

Vonage enhances its API offerings to provide more comprehensive and flexible communication platform capabilities for global developers across different regions and industries.

A new protocol that adds a trust layer to AI agent interactions by enabling human approval and verification of AI-generated communications

An open-source communication framework that enables AI agents to seamlessly communicate and escalate interactions to humans across different channels

Twilio adds mandatory fields for Privacy Policy and Terms & Conditions URLs in A2P 10DLC campaign registration to improve compliance and campaign approval rates