8x8 CPaaS Articles

Jan 06 2026

Global comms firm buys Singapore messaging company to power APAC chats - Stock Titan

• arrow_right_alt Global comms firm acquires Singapore messaging company
• arrow_right_alt Aims to enhance chat services in APAC
• arrow_right_alt Leveraging acquired company's expertise and infrastructure

8x8 CPaaS medium impact

Nov 26 2025

8x8 Engage Wins Gold at 2025 London Design Awards for Outstanding User Experience - Business Wire

• arrow_right_alt 8x8 Engage wins Gold at 2025 London Design Awards for outstanding user experience
• arrow_right_alt Recognition highlights 8x8's commitment to innovative design and user-centric approach
• arrow_right_alt Award positions 8x8 as a leader in CPaaS for customer engagement solutions

8x8 CPaaS high impact

Nov 20 2025

Customers Resolve Issues Faster With New AI, Omnichannel Enhancements From 8x8 - Business Wire

• arrow_right_alt Introduced advanced AI capabilities for better understanding and responding to customer inquiries
• arrow_right_alt Improved omnichannel support for a seamless customer experience
• arrow_right_alt Aimed at accelerating issue resolution and improving customer satisfaction

8x8 CPaaS medium impact

Nov 07 2025

8x8 promotes Stephen Hamill to CRO - CRN Australia

• arrow_right_alt Stephen Hamill has been appointed as the new Chief Revenue Officer at 8x8
• arrow_right_alt The promotion indicates 8x8's commitment to enhancing its sales and revenue strategies
• arrow_right_alt Leadership changes can be critical for CPaaS providers seeking market differentiation

8x8 CPaaS medium impact

Nov 05 2025

8×8 Earnings Grow Again: How the Company Managed to Break Out of Its Rut - UC Today

• arrow_right_alt 8x8 reports another quarter of earnings growth
• arrow_right_alt Strategic investments in platform enhancements
• arrow_right_alt Improved unified communications capabilities

8x8 CPaaS medium impact

Oct 22 2025

Wavenet announces European strategic partnership with 8x8 - Comms Business

• arrow_right_alt Partnership aims to expand 8x8's European market reach through Wavenet's strategic network
• arrow_right_alt Collaboration will offer enhanced cloud communication solutions for businesses
• arrow_right_alt Combines 8x8's global communication technologies with Wavenet's regional telecommunications expertise

8x8 CPaaS medium impact

Oct 20 2025

Wavenet inks European enterprise comms deal with 8x8 - Telecompaper

• arrow_right_alt Wavenet partners with 8x8 to enhance enterprise communication offerings in Europe.
• arrow_right_alt The collaboration integrates Wavenet's solutions with 8x8's CPaaS platform.
• arrow_right_alt The partnership aims to improve customer experience and operational efficiency.

8x8 CPaaS high impact

Oct 18 2025

UK customers prefer human support over AI despite automation push - PPC Land

• arrow_right_alt UK customers prefer human support over AI despite automation push
• arrow_right_alt Balancing automation and human interaction is crucial for customer satisfaction
• arrow_right_alt CPaaS providers need robust human support capabilities

8x8 CPaaS medium impact

Oct 02 2025

8x8 Earns Industrywide Recognition for Innovation, Customer Experience, and AI Leadership - Business Wire

• arrow_right_alt 8x8 has earned industrywide recognition for its innovative technology solutions
• arrow_right_alt The company has been acknowledged for its leadership in customer experience
• arrow_right_alt AI capabilities appear to be a key strength in 8x8's recent achievements

8x8 CPaaS medium impact

Sep 25 2025

8x8, Modica Partner to Bring One-Click Video CX to SMS, WhatsApp & MMS Across APAC - The Fast Mode

• arrow_right_alt The partnership combines 8x8's communication technologies with Modica's messaging capabilities
• arrow_right_alt One-click video integration will be available across SMS, WhatsApp, and MMS platforms
• arrow_right_alt The solution is specifically targeted at the APAC market to enhance customer experience

8x8 CPaaS medium impact

Sep 23 2025

Seamless Mobile Video CX Now Available Across Asia-Pacific via 8x8–Modica Group Partnership - Business Wire

• arrow_right_alt The partnership expands 8x8's mobile video CX capabilities specifically in the Asia-Pacific region
• arrow_right_alt Modica Group brings local market expertise to enhance 8x8's communication solutions
• arrow_right_alt The collaboration focuses on providing seamless video communication tools for businesses

8x8 CPaaS medium impact

Aug 28 2025

8x8 extends sponsorship agreement with Southampton FC - Telecompaper

• arrow_right_alt 8x8 extends sponsorship agreement with Southampton FC
• arrow_right_alt Aims to enhance brand visibility and engagement
• arrow_right_alt Strategic marketing tool for 8x8

8x8 CPaaS medium impact

Aug 07 2025

8x8's Q1 Results Show a Return to Growth – and a Bet on AI and CPaaS That's Starting to Pay Off - UC Today

• arrow_right_alt 8x8 is experiencing a return to growth in Q1, reversing previous performance trends
• arrow_right_alt The company's strategic bet on AI and CPaaS is beginning to demonstrate positive outcomes
• arrow_right_alt Investments in technology and platform capabilities are driving the company's renewed market position

8x8 CPaaS medium impact

Aug 06 2025

8x8 Boosts Customer Engagement with New AI Enhancements Across CX Platform - Yahoo Finance

• arrow_right_alt AI enhancements target improved customer engagement and communication efficiency
• arrow_right_alt 8x8 is integrating advanced AI technologies directly into its CX platform
• arrow_right_alt The new capabilities aim to provide more personalized customer support experiences

8x8 CPaaS medium impact