CPaaS Industry Articles

Mar 13 2026

Tells.co Among First U.S. Platforms Approved for RCS Business Messaging - EIN News

• arrow_right_alt Tells.co gains approval as an early RCS Business Messaging platform in the United States
• arrow_right_alt RCS offers advanced messaging features beyond traditional SMS
• arrow_right_alt The approval represents a potential breakthrough in business communication technologies

CPaaS Industry medium impact

Mar 12 2026

How to Enable RCS Messaging on Your iPhone in a Few Easy Steps - CNET

• arrow_right_alt RCS messaging brings advanced communication features to iPhone users
• arrow_right_alt The new protocol enables better cross-platform messaging between iOS and Android
• arrow_right_alt Users can now enjoy enhanced messaging features like read receipts and high-quality media sharing

CPaaS Industry high impact

Mar 12 2026

WhatsApp Business API: A Complete Guide to Business Messaging in 2026 - vocal.media

• arrow_right_alt WhatsApp Business API continues to be a crucial platform for enterprise messaging in 2026
• arrow_right_alt The guide offers comprehensive insights into advanced messaging strategies and technologies
• arrow_right_alt Businesses can leverage enhanced API features for improved customer communication

CPaaS Industry high impact

Mar 12 2026

Comviva debuts 'NGage for Enterprises' customer outreach platform - Telecompaper

• arrow_right_alt Comviva launches 'NGage for Enterprises', a new customer outreach platform.
• arrow_right_alt The platform uses advanced analytics and AI for personalized customer experiences.
• arrow_right_alt It integrates multiple communication channels for a unified approach.

CPaaS Industry high impact

Mar 11 2026

CallerDesk : Providing Advanced Technology Based Voice Communication Solutions to Businesses - Siliconindia

• arrow_right_alt CallerDesk specializes in providing technology-driven voice communication solutions
• arrow_right_alt The platform aims to support businesses in enhancing their communication capabilities
• arrow_right_alt Advanced voice technologies are central to the company's service offering

CPaaS Industry medium impact

Mar 11 2026

New messaging technology cheaper than WhatsApp launches in South Africa — but there’s a catch - MyBroadband

• arrow_right_alt New messaging technology cheaper than WhatsApp launched in South Africa
• arrow_right_alt Offers a cost-effective alternative for users
• arrow_right_alt Comes with certain limitations that may affect widespread adoption

CPaaS Industry medium impact

Mar 11 2026

Globe Teleservices Announces Partnership with Myanma Posts and Telecommunications to Enhance Secure Messaging and Customer Experience - Bolsamania

• arrow_right_alt Partnership focuses on enhancing secure messaging technologies
• arrow_right_alt Collaboration aims to improve overall customer communication experience
• arrow_right_alt Represents a strategic technological advancement for telecommunications in Myanmar

CPaaS Industry medium impact

Mar 09 2026

Innocean reappoints Jung Seong-yi, pivots to CPaaS and sports IP in Korea - CHOSUNBIZ - Chosunbiz

• arrow_right_alt Innocean reappoints Jung Seong-yi to continue strategic leadership
• arrow_right_alt Company is pivoting towards CPaaS technologies as a key growth area
• arrow_right_alt Sports IP is identified as another strategic focus for future development

CPaaS Industry medium impact

Mar 07 2026

Meta Opens WhatsApp To Rival AI Chatbots In Europe For A Fee - etvbharat.com

• arrow_right_alt Meta opens WhatsApp to rival AI chatbots in Europe for a fee.
• arrow_right_alt This move aims to enhance user experience with more diverse conversational options.
• arrow_right_alt It is part of Meta's strategy to integrate AI capabilities across its services.

CPaaS Industry high impact

Mar 06 2026

Meta Opens WhatsApp Business API to Rival AI Chatbots in Europe Amid EU Antitrust Scrutiny - ITP.net

• arrow_right_alt Meta opens WhatsApp Business API to rival AI chatbots in Europe.
• arrow_right_alt Move comes amid EU antitrust scrutiny.
• arrow_right_alt Aims to foster competition and innovation in customer communication tools.

CPaaS Industry high impact

Mar 05 2026

Meta opens WhatsApp Business API to AI chatbots in Europe amid EU antitrust scrutiny - The Economic Times

• arrow_right_alt Meta introduces AI chatbot capabilities for WhatsApp Business API in the European market
• arrow_right_alt The expansion occurs alongside ongoing EU antitrust investigations into the company's practices
• arrow_right_alt Businesses can now leverage advanced conversational AI technologies within WhatsApp's messaging platform

CPaaS Industry high impact

Mar 04 2026

CADE Tribunal preserves AI providers’ access to WhatsApp Business API - MLex

• arrow_right_alt CADE Tribunal in Brazil rules in favor of AI providers, preserving their access to WhatsApp Business API.
• arrow_right_alt Decision allows AI companies to continue using the API for automated messaging.
• arrow_right_alt Ruling highlights the importance of clear and fair terms of service for APIs.

CPaaS Industry high impact

Mar 04 2026

Kero partners with Dotgo - Bizcommunity

• arrow_right_alt Kero forms a strategic partnership with Dotgo in the communications service sector
• arrow_right_alt The collaboration aims to potentially improve messaging and communication technologies
• arrow_right_alt Partnership may lead to expanded service offerings for businesses

CPaaS Industry medium impact

Mar 04 2026

Twilio and KPN bring app-like business texts to Dutch phones - Stock Titan

• arrow_right_alt Twilio partners with KPN to launch app-like business texts in the Netherlands
• arrow_right_alt Enhances customer engagement with interactive and personalized communication
• arrow_right_alt Utilizes Twilio's messaging platform and KPN's network coverage

CPaaS Industry high impact

Mar 04 2026

Twilio and KPN Partnership Unlocks the Next Generation of Secure Business Messaging in the Netherlands, Powered by Google - STT Info

• arrow_right_alt Twilio and KPN join forces to create a secure business messaging platform in the Netherlands
• arrow_right_alt The partnership integrates Google's technology to enhance messaging capabilities
• arrow_right_alt The solution aims to provide more secure and efficient communication for Dutch businesses

CPaaS Industry medium impact

Mar 03 2026

Infobip Completes SA’s first Rich Communication (RCS) Implementation | Tech | Business | Economy - Techeconomy

• arrow_right_alt Infobip becomes the first provider to implement RCS in South Africa
• arrow_right_alt The implementation represents an advancement in mobile messaging technology
• arrow_right_alt RCS offers enhanced communication features beyond traditional SMS messaging

CPaaS Industry medium impact

Mar 02 2026

Airtel and Google partner for secure RCS messaging in India - FoneArena.com

• arrow_right_alt Airtel and Google are joining forces to implement RCS messaging in India
• arrow_right_alt The partnership aims to provide more secure and feature-rich mobile messaging
• arrow_right_alt RCS technology offers enhanced communication capabilities beyond traditional SMS

CPaaS Industry high impact

Mar 02 2026

Airtel, Google join forces to tackle RCS spam in India with network-level filtering - Storyboard18

• arrow_right_alt Airtel and Google are implementing network-level RCS spam filtering in India
• arrow_right_alt The collaboration targets improving messaging security and user experience
• arrow_right_alt Advanced filtering techniques will be deployed directly at the network infrastructure level

CPaaS Industry medium impact

Mar 01 2026

Google looks to tackle longstanding RCS spam in India — but not alone - TechCrunch

• arrow_right_alt Google is addressing RCS spam in India through a collaborative strategy
• arrow_right_alt The initiative focuses on improving messaging quality and user experience
• arrow_right_alt Collaboration with local telecom providers is key to the spam mitigation effort

CPaaS Industry medium impact

Feb 27 2026

Singtel to introduce RCS messaging support for iPhone users - Communications Today

• arrow_right_alt Singtel is implementing RCS messaging support specifically for iPhone users
• arrow_right_alt The move aims to provide more advanced messaging features beyond traditional SMS
• arrow_right_alt RCS technology enables richer communication experiences with enhanced multimedia capabilities

CPaaS Industry medium impact