Articles

Dec 08 2025

Airtel, Google reunite to roll out RCS messaging in India - The Economic Times

• arrow_right_alt Airtel and Google are partnering to deploy RCS messaging technology in India
• arrow_right_alt RCS offers advanced features like read receipts and enhanced media sharing
• arrow_right_alt The collaboration aims to upgrade mobile communication infrastructure

CPaaS Industry medium impact

Dec 08 2025

Airtel Teams Up With Google to Roll Out RCS Messaging in India: Report - TelecomTalk

• arrow_right_alt Airtel partners with Google to deploy RCS messaging technology in India
• arrow_right_alt RCS offers enhanced messaging features beyond traditional SMS
• arrow_right_alt The collaboration targets improving communication experience for mobile users

CPaaS Industry medium impact

Dec 08 2025

Spectrum Launches Gigabit Broadband, Mobile, TV and Voice Services in Loudon County, Tennessee - Charter Communications

• arrow_right_alt Spectrum introduces gigabit broadband services in Loudon County
• arrow_right_alt The launch includes mobile, TV, and voice communication packages
• arrow_right_alt Residents now have access to integrated telecommunications solutions

Bandwidth medium impact

Dec 08 2025

Spectrum Expands Fiber Broadband Network in Gregg County, Texas, Offering Gigabit Broadband, Mobile, TV and Voice Services - Charter Communications

• arrow_right_alt Spectrum is deploying fiber broadband network in Gregg County, Texas
• arrow_right_alt The expansion includes gigabit internet, mobile, TV, and voice services
• arrow_right_alt This investment enhances telecommunications infrastructure in the region

Bandwidth medium impact

Dec 04 2025

Tencent opens new office in Malaysia - Telecompaper

• arrow_right_alt Tencent Cloud opens a new office in Malaysia to boost its presence in Southeast Asia.
• arrow_right_alt The new office will focus on providing tailored cloud services and solutions to local businesses.
• arrow_right_alt This move is expected to enhance collaboration with local partners and customers.

Tencent Cloud medium impact

Dec 04 2025

Vonage Expands AWS Collaboration with the Launch of its Enterprise Solutions in AWS Marketplace - PR Newswire

• arrow_right_alt Vonage introduces enterprise solutions directly in AWS Marketplace
• arrow_right_alt The partnership aims to simplify procurement and integration of communication APIs
• arrow_right_alt Customers can now more easily access Vonage's cloud communication technologies within AWS

Vonage medium impact

Dec 04 2025

Telnyx Launches San Francisco Growth Hub to Accelerate the Future of Voice AI - GlobeNewswire

• arrow_right_alt Telnyx opens a dedicated Voice AI Growth Hub in San Francisco
• arrow_right_alt The new hub aims to accelerate artificial intelligence innovation in communications
• arrow_right_alt Strategic location leverages the San Francisco Bay Area's tech ecosystem

Telnyx medium impact

Dec 02 2025

What Is UCaaS? Unified Communications as a Service Guide (2025) - Shopify

• arrow_right_alt UCaaS consolidates multiple communication channels into a unified cloud-based platform
• arrow_right_alt The solution supports remote and hybrid work environments with integrated communication tools
• arrow_right_alt Businesses are increasingly adopting UCaaS to enhance organizational collaboration and flexibility

CPaaS Industry high impact

Dec 02 2025

Attentive Drives Nearly $2 Billion in Revenue for Brands in Its Best Cyber Week on Record - Business Wire

• arrow_right_alt Attentive generated close to $2 billion in revenue for brands during Cyber Week
• arrow_right_alt The performance represents the company's best Cyber Week on record
• arrow_right_alt Results underscore the critical role of mobile messaging in e-commerce marketing

Attentive high impact

Dec 01 2025

ColorSing Scales New Heights in Japan's Karaoke Streaming with Tencent Cloud's Low-Latency, High-quality Media Solution - TNGlobal

• arrow_right_alt ColorSing enhances its karaoke streaming service with Tencent Cloud's low-latency, high-quality media solutions.
• arrow_right_alt The partnership aims to provide users with an immersive and seamless karaoke experience.
• arrow_right_alt Tencent Cloud's advanced technology is crucial for real-time applications like karaoke streaming.

Tencent Cloud high impact

Dec 01 2025

Meta Shows How WhatsApp is Enhancing Customer Interactions to Increase Loyalty - CX Today

• arrow_right_alt Meta showcases WhatsApp's integration with Salesforce Service Cloud for enhanced customer interactions.
• arrow_right_alt Real-time messaging on WhatsApp enables more effective customer engagement.
• arrow_right_alt Personalized customer experiences lead to higher satisfaction and loyalty.

Salesforce Service Cloud high impact

Nov 28 2025

My Experience Reviewing 10 Best Email Marketing Software - G2 Learning Hub

• arrow_right_alt Review examines top 10 email marketing software platforms across multiple evaluation criteria
• arrow_right_alt Provides practical insights for businesses seeking optimal email marketing solutions
• arrow_right_alt Offers comparative analysis to help marketers make informed software selection decisions

Salesforce Marketing Cloud medium impact

Nov 27 2025

India Is the New Ground Zero for the Global MarTech War - Exchange4Media

• arrow_right_alt India represents a critical growth market for global MarTech companies like Salesforce
• arrow_right_alt The country's digital transformation and large consumer base make it an attractive strategic target
• arrow_right_alt Salesforce is positioning itself to compete aggressively in the Indian MarTech landscape

Salesforce Marketing Cloud high impact

Nov 26 2025

Implement Tenants in your Amazon SES environment, Part 3: Implementation guide

• arrow_right_alt AWS SES Tenants feature allows for isolated email reputation management within a single SES account
• arrow_right_alt The migration process involves four key steps: preparation, tenant creation, resource association, and sending code updates
• arrow_right_alt Users can now programmatically provision tenants and apply automated reputation policies

Amazon SES / EUM high impact Amazon Simple Email Service (SES) Messaging

Nov 26 2025

Implement Tenants in your Amazon SES environment, Part 2: Assessment and planning

• arrow_right_alt Tenant-based reputation isolation allows separate email reputations for different customers, business units, or workloads
• arrow_right_alt Recommended approach is to create individual tenants per customer or business unit for complete isolation
• arrow_right_alt The feature provides automated monitoring and policy enforcement to prevent reputation damage from problematic email senders

Amazon SES / EUM high impact Amazon Simple Email Service (SES) Messaging

Nov 26 2025

8x8 Engage Wins Gold at 2025 London Design Awards for Outstanding User Experience - Business Wire

• arrow_right_alt 8x8 Engage wins Gold at 2025 London Design Awards for outstanding user experience
• arrow_right_alt Recognition highlights 8x8's commitment to innovative design and user-centric approach
• arrow_right_alt Award positions 8x8 as a leader in CPaaS for customer engagement solutions

8x8 CPaaS high impact

Nov 26 2025

Exclusive | Dr. Rakesh Setia of Rustomjee Group: WhatsApp has unified our entire customer journey - Mediabrief.com

• arrow_right_alt Rustomjee Group uses WhatsApp to unify customer journey
• arrow_right_alt Enhanced communication and engagement with clients
• arrow_right_alt Effectiveness in streamlining interactions across customer lifecycle

Salesforce Marketing Cloud medium impact

Nov 26 2025

Stop Treating CPaaS as a CX Tool – It’s the Secret Weapon in UC - UC Today

• arrow_right_alt CPaaS should be viewed as a strategic asset in unified communications (UC).
• arrow_right_alt Integrating CPaaS into UC strategies can enhance operational efficiency.
• arrow_right_alt CPaaS offers transformative potential in improving collaboration and scalability.

CPaaS Industry high impact

Nov 26 2025

Sinch eyes APAC growth opportunity - CRN Asia

• arrow_right_alt Sinch is pursuing strategic expansion into the high-potential APAC telecommunications market
• arrow_right_alt The company seeks to capitalize on growing digital communication needs in the region
• arrow_right_alt APAC represents a significant growth opportunity for CPaaS providers due to rapid technological adoption

CPaaS Industry medium impact

Nov 25 2025

Learning email deliverability with Amazon SES

• arrow_right_alt The video series covers seven critical areas of email deliverability, from technical setup to ongoing management
• arrow_right_alt Proper email practices can directly impact sender reputation, inbox placement, and business revenue
• arrow_right_alt Tutorials provide strategies for managing IP reputation, monitoring feedback loops, and reducing bounce and complaint rates

Amazon SES / EUM medium impact Amazon Simple Email Service (SES) Messaging