Proximus Global launches a new Communications Platform as a Service (CPaaS) API platform to provide enhanced communication services for businesses

Attentive launches new smart and simple marketing tools to help brands more effectively communicate and interact with customers

Ooredoo Kuwait and Infobip launch an advanced AI platform to provide more intelligent, personalized, and responsive customer interactions in telecommunications

A unified platform that integrates AI, data, and customer experience capabilities into a single solution to help businesses manage customer interactions more effectively

Braze launches new features to enable marketers to create more personalized, real-time, and dynamic cross-channel marketing experiences with advanced personalization tools

Klaviyo launches advanced AI capabilities to enhance marketing personalization, automate customer engagement, and provide more intelligent marketing solutions for businesses.

Vivo launches RCS messaging for iPhones in Brazil, bringing advanced messaging features like read receipts, typing indicators, and high-quality media sharing to Apple device users

An AI-powered tool that automates marketing campaign creation, streamlining workflow and reducing manual marketing efforts for businesses

Klaviyo launches two AI-powered agents to enhance B2C CRM platform, providing more intelligent and personalized customer engagement and marketing automation tools

An AI-powered WhatsApp assistant that provides personalized event guidance, session recommendations, and interactive support for event attendees using generative AI and AWS End User Messaging

South Korean telecom operators SK Telecom, KT, and LG Uplus have launched RCS messaging services for iPhone users, enabling advanced messaging features like read receipts, typing indicators, and high-resolution media sharing.

T-Mobile Czechia and Slovak Telekom expand RCS messaging support to iPhone users, offering enhanced messaging features like read receipts, typing indicators, and high-quality media sharing.

Infobip expands SMS messaging capabilities to over 100 new countries through a partnership with Microsoft Azure Communication Services, significantly increasing global messaging reach for businesses.

Infobip expanded its SMS messaging capabilities by partnering with Microsoft Azure Communication Services to provide coverage in over 100 new countries.

Adobe Experience Cloud introduces enhanced digital solutions to help healthcare organizations improve patient engagement and personalize digital patient journeys

West Virginia University mandates installation of Okta Verify for all students and employees as part of an enhanced multi-factor authentication security protocol.

Twilio expands its Rich Communication Services (RCS) messaging capabilities to provide businesses with a global platform for enhanced, interactive messaging experiences.

Twilio is launching enhanced RCS messaging capabilities to provide enterprises with more secure and trustworthy communication channels with improved message verification and interactive features.

Salesforce Service Cloud introduces new Agentforce capabilities to enhance marketing agent productivity and integration in the Winter 2026 release.

Apple partners with Jio to introduce Rich Communication Services (RCS) messaging for iPhone users in India, improving messaging capabilities and interoperability.