Articles

Jan 22 2026

Tata Communications sticks to FY28 goal to turn digital portfolio profitable - CNBC TV18

• arrow_right_alt Tata Communications aims to make its digital portfolio profitable by FY28
• arrow_right_alt The company is maintaining its long-term strategic growth targets
• arrow_right_alt This goal demonstrates commitment to digital transformation and service expansion

Kaleyra / Tata Comms medium impact

Jan 22 2026

Texting is about to change: inside Bandwidth's 2026 messaging forecast - Stock Titan

• arrow_right_alt Bandwidth anticipates major technological shifts in messaging by 2026
• arrow_right_alt The forecast suggests significant changes in communication strategies for businesses
• arrow_right_alt Emerging technologies are expected to reshape how texting and messaging are conducted

Bandwidth medium impact

Jan 22 2026

Salesforce adds AI agents to Marketing, Commerce Clouds, Slack at Dreamforce 2024 - Constellation Research

• arrow_right_alt Salesforce introduces AI agents across multiple cloud platforms at Dreamforce 2024
• arrow_right_alt New AI capabilities aim to enhance marketing, commerce, and collaboration workflows
• arrow_right_alt The integration focuses on providing more intelligent and automated business solutions

Salesforce Marketing Cloud high impact

Jan 22 2026

HTTPS required for Twilio Functions and Assets webhooks starting September 24, 2026

• arrow_right_alt Customers must transition all Functions and Assets webhooks to HTTPS by September 24, 2026
• arrow_right_alt HTTP requests will be redirected, potentially causing service interruptions
• arrow_right_alt The change is a proactive security measure to enforce encrypted communications

Twilio medium impact

Jan 21 2026

Three Major Carriers Officially Launch iPhone RCS Business Messaging Service - 아시아경제

• arrow_right_alt RCS Business Messaging service expands communication capabilities for iPhone users
• arrow_right_alt The launch enables more interactive and feature-rich messaging experiences
• arrow_right_alt Carriers are investing in advanced communication technologies to improve customer engagement

CPaaS Industry medium impact

Jan 21 2026

Spectrum Expands Fiber Broadband Network in Hardin County, Ohio - Charter Communications

• arrow_right_alt Charter Communications is investing in fiber broadband network expansion in Hardin County, Ohio
• arrow_right_alt The infrastructure project aims to improve internet connectivity in rural areas
• arrow_right_alt Expansion represents a strategic move to address digital infrastructure gaps

Bandwidth medium impact

Jan 21 2026

Korea’s three carriers launch full iPhone RCS business messaging service - CHOSUNBIZ - Chosunbiz

• arrow_right_alt Korean mobile carriers have unified to launch a full RCS business messaging service for iPhones
• arrow_right_alt The service enables more interactive and feature-rich business communication
• arrow_right_alt This represents a significant advancement in mobile messaging technology in South Korea

CPaaS Industry medium impact

Jan 21 2026

Communications Platform as a Service Belongs in Every Federal CIO’s Playbook - FedTech Magazine

• arrow_right_alt CPaaS provides federal agencies with a flexible, cloud-based approach to modernizing communication infrastructure
• arrow_right_alt Government CIOs can leverage CPaaS to integrate multiple communication channels more efficiently
• arrow_right_alt The technology offers potential cost savings and improved operational agility for federal IT departments

CPaaS Industry high impact

Jan 21 2026

Segment Functions: Node.js v22 becomes the default runtime on January 31, 2026

• arrow_right_alt New Segment Functions will default to Node.js v22 starting January 31, 2026
• arrow_right_alt Existing functions will remain on Node.js v18 until manually redeployed
• arrow_right_alt Developers can choose when to upgrade their existing functions to the new runtime

Twilio low impact

Jan 21 2026

Three Technology Shifts That Will Reshape Operator Messaging in 2026 - The Fast Mode

• arrow_right_alt Advanced technologies are set to revolutionize operator messaging strategies
• arrow_right_alt Mobile communication platforms will likely see significant technological integration by 2026
• arrow_right_alt The shifts indicate a move towards more intelligent and efficient messaging solutions

CPaaS Industry high impact

Jan 20 2026

8x8 aiming to be stronger regional player with Maven Lab acquisition - CRN Asia

• arrow_right_alt 8x8 acquires Maven Lab to boost its presence in the Asian market
• arrow_right_alt The acquisition is part of a strategic expansion strategy for the CPaaS provider
• arrow_right_alt Maven Lab's expertise is expected to enhance 8x8's regional capabilities

8x8 CPaaS medium impact

Jan 20 2026

Profile Identifier Deletion is now in Public Beta

• arrow_right_alt Introduces first feature to make Unify profiles editable
• arrow_right_alt Allows deletion of specific identifiers without removing entire profile
• arrow_right_alt Supports manual and programmatic identifier removal via administrative API

Twilio medium impact

Jan 20 2026

Resolved: Subaccount inheritance for Voice Insights Advanced Features

• arrow_right_alt The bug impacted subaccount feature inheritance between September 2025 and January 2026
• arrow_right_alt Customers can manually enable Advanced Features for affected subaccounts
• arrow_right_alt Two methods are available for enabling the features: Twilio Console or Voice Insights Settings API

Twilio low impact

Jan 20 2026

Spectrum Expands Fiber Broadband Network in Madison County, Kentucky - Charter Communications

• arrow_right_alt Spectrum expands fiber broadband network in Madison County, Kentucky.
• arrow_right_alt Enhances internet connectivity and speed for residents and businesses.
• arrow_right_alt Supports growing demand for high-speed internet services.

Bandwidth medium impact

Jan 20 2026

AI-Powered Connected Customer Experience using Amazon Connect and MoEngage | Amazon Web Services - Amazon Web Services

• arrow_right_alt The partnership combines MoEngage's engagement platform with Amazon Connect's contact center capabilities
• arrow_right_alt AI-driven solution enables more personalized and intelligent customer interactions
• arrow_right_alt Businesses can now unify customer data and improve communication strategies across channels

MoEngage medium impact

Jan 20 2026

Korea's mobile operators launch iPhone RCS business messaging service - Telecompaper

• arrow_right_alt Korean mobile operators are extending RCS messaging support to iPhone users
• arrow_right_alt The service introduces advanced business messaging capabilities for iPhones
• arrow_right_alt RCS aims to provide more interactive and feature-rich communication options

CPaaS Industry medium impact

Jan 19 2026

Stop Losing Customers in 2026: Messaging Mistakes to Leave Behind

• arrow_right_alt Smarter segmentation based on behavior, preferences, and context
• arrow_right_alt Respecting customer channel preferences
• arrow_right_alt Ensuring continuous deliverability monitoring

Mitto high impact Uncategorized

Jan 19 2026

Vonage, Salesforce Turbocharge CX for Agentforce Marketing with Two-Way Messaging - UC Today

• arrow_right_alt Vonage and Salesforce collaborate to develop advanced two-way messaging capabilities
• arrow_right_alt The integration enables more interactive and personalized customer communication
• arrow_right_alt Businesses can now create more responsive marketing strategies through seamless messaging

Salesforce Marketing Cloud medium impact

Jan 18 2026

Reasons Why Klaviyo (KVYO) is Strongly Favored by Hedge Funds - Insider Monkey

• arrow_right_alt Klaviyo has garnered substantial interest from hedge fund investors
• arrow_right_alt The company's marketing technology platform appears to have strong growth potential
• arrow_right_alt Institutional investors are recognizing Klaviyo's unique market positioning

Klaviyo medium impact

Jan 16 2026

How to improve email sender reputation with Amazon SES Email Validation

• arrow_right_alt Email Validation API provides immediate feedback on email address validity at point of collection
• arrow_right_alt Validation offers three confidence verdicts: HIGH, MEDIUM, and LOW to help assess email address quality
• arrow_right_alt Proactively prevents invalid email addresses from entering databases and damaging sender reputation

Amazon SES / EUM high impact Amazon Simple Email Service (SES) Launch Messaging