Articles

Jan 16 2026

Braze (NASDAQ:BRZE) Hits New 12-Month Low - Here's Why - MarketBeat

• arrow_right_alt Braze's stock has reached its lowest point in the past 12 months
• arrow_right_alt The decline may indicate underlying challenges in the customer engagement platform market
• arrow_right_alt Investors are likely reassessing the company's financial outlook and growth potential

Braze medium impact

Jan 15 2026

Braze Cloud Mode: Ecommerce Events Support

• arrow_right_alt Two new ecommerce event tracking actions added to Braze Cloud Mode
• arrow_right_alt New actions support multi-product and single-product event tracking
• arrow_right_alt Beta features provide enhanced e-commerce interaction monitoring

Twilio medium impact

Jan 15 2026

Establishing finops management: Integrating AWS Budgets with WhatsApp using AWS End User Messaging

• arrow_right_alt AWS Budgets can now send real-time cost alerts directly to WhatsApp using AWS End User Messaging
• arrow_right_alt The solution uses Lambda, SNS, and End User Messaging Social to process and deliver budget notifications
• arrow_right_alt Organizations can create custom WhatsApp message templates for budget alerts with detailed cost information

Amazon SES / EUM medium impact Amazon Simple Notification Service (SNS) AWS Budgets AWS End User Messaging

Jan 15 2026

Charter Communications : Spectrum Launches Gigabit Broadband, Mobile, TV and Voice Services in Davidson County, North Carolina - marketscreener.com

• arrow_right_alt Charter Communications launches Gigabit Broadband, Mobile, TV, and Voice services in Davidson County, North Carolina.
• arrow_right_alt The initiative aims to provide high-speed internet, mobile connectivity, television, and voice services.
• arrow_right_alt This expansion is part of Charter's strategy to enhance service offerings and meet growing demand for reliable communication solutions.

Bandwidth medium impact

Jan 15 2026

6 Best SendGrid Alternatives for Transactional Email (2026) - Brevo

• arrow_right_alt Market competition is intensifying for transactional email service providers
• arrow_right_alt Businesses are increasingly looking for more specialized email delivery solutions
• arrow_right_alt Alternative providers are offering competitive features to challenge SendGrid's market position

SendGrid medium impact

Jan 15 2026

‘More personalised and relevant’: How Papa Johns democratised data for franchisees - Marketing Week

• arrow_right_alt Papa Johns is using Braze to centralize and share customer data across its franchise network
• arrow_right_alt The strategy aims to enable more personalized and locally-relevant marketing campaigns
• arrow_right_alt Franchisees can now access unified customer insights to improve targeting and engagement

Braze medium impact

Jan 15 2026

Stock Traders Purchase Large Volume of Braze Put Options (NASDAQ:BRZE) - MarketBeat

• arrow_right_alt Large volume of put options suggests potential bearish market sentiment for Braze
• arrow_right_alt Options trading may indicate investor concerns about the company's near-term performance
• arrow_right_alt Significant options activity could signal broader market evaluation of Braze's stock

Braze medium impact

Jan 15 2026

Vonage Brings Omnichannel Capabilities into Salesforce Agentforce Marketing - CX Today

• arrow_right_alt Vonage adds omnichannel communication capabilities to Salesforce Marketing Cloud
• arrow_right_alt Integration enables more flexible and comprehensive customer engagement strategies
• arrow_right_alt Businesses can now leverage multiple communication channels within a single marketing platform

Salesforce Marketing Cloud medium impact

Jan 14 2026

The Maven Lab acquisition positions 8x8 for growth in South-Eastern Asia: Should competitors be paying attention? - Omdia

• arrow_right_alt 8x8 acquires Maven Lab to enhance South-Eastern Asia presence
• arrow_right_alt Strategic move expected to expand customer base and service offerings
• arrow_right_alt Integration of Maven Lab's technology to provide competitive edge

8x8 CPaaS high impact

Jan 14 2026

Braze (NASDAQ:BRZE) Trading Down 6.4% - Here's Why - MarketBeat

• arrow_right_alt Braze's stock price has declined by 6.4%
• arrow_right_alt MarketBeat provides insights into the potential reasons behind the decline
• arrow_right_alt The article highlights the importance of monitoring stock performance

Braze medium impact

Jan 14 2026

Salesforce Pricing 2026: License Costs, AI Fees & Implementation - tech.co

• arrow_right_alt Salesforce introduces a new pricing model that separates traditional CRM and AI-enhanced features
• arrow_right_alt AI capabilities now have distinct licensing fees and usage-based pricing
• arrow_right_alt Implementation costs are being restructured to reflect increased technological complexity

Salesforce Service Cloud medium impact

Jan 14 2026

Vonage Elevates Customer Engagement with Launch of Omnichannel Conversations for Agentforce Marketing - PR Newswire

• arrow_right_alt Vonage integrates omnichannel conversations directly with Salesforce Marketing Cloud
• arrow_right_alt The solution enables more personalized and seamless customer communication across multiple channels
• arrow_right_alt Businesses can now leverage advanced communication APIs within their marketing workflows

Salesforce Marketing Cloud medium impact

Jan 14 2026

Top 10 customer experience management software for 2026 - TechTarget

• arrow_right_alt Adobe Experience Cloud maintains its strong position in customer experience management software rankings
• arrow_right_alt The 2026 report reflects the growing importance of integrated customer experience platforms
• arrow_right_alt TechTarget's analysis showcases the competitive landscape of CX management technologies

Adobe Experience Cloud medium impact

Jan 14 2026

What is MMS marketing? Benefits and how to get started

• arrow_right_alt MMS marketing supports rich media content, expanding beyond text-only SMS messaging
• arrow_right_alt Messages can include up to 5,000 characters, compared to SMS's 160-character limit
• arrow_right_alt Visual content in MMS can improve brand recall and customer response rates

Sinch medium impact

Jan 13 2026

Commio to Exhibit at ITEXPO Florida 2026 - Bluffton Today

• arrow_right_alt Commio will participate in ITEXPO Florida 2026 as an exhibitor
• arrow_right_alt The event offers a platform for networking and technology showcase
• arrow_right_alt ITEXPO represents an important industry gathering for communications technology providers

CPaaS Industry low impact

Jan 13 2026

Checking in on the RCS Business Messaging Hype: Is it the Enterprise’s New Currency? - UC Today

• arrow_right_alt RCS offers advanced messaging features beyond traditional SMS, including rich media and interactive elements
• arrow_right_alt Enterprises are evaluating RCS as a potentially game-changing communication platform
• arrow_right_alt The technology promises more engaging and personalized customer communication channels

CPaaS Industry medium impact

Jan 13 2026

Commio to Exhibit at ITEXPO Florida 2026 - The Clarion-Ledger

• arrow_right_alt Commio to exhibit at ITEXPO Florida 2026
• arrow_right_alt Opportunity to showcase latest offerings
• arrow_right_alt Engage with potential clients and partners

CPaaS Industry medium impact

Jan 12 2026

23 of the Best Marketing Automation Software Companies for 2026 - solutionsreview.com

• arrow_right_alt The list covers 23 top marketing automation software providers for 2026
• arrow_right_alt Offers a comprehensive overview of leading marketing technology solutions
• arrow_right_alt Helps businesses identify best-in-class marketing automation platforms

Adobe Experience Cloud medium impact

Jan 12 2026

Frost & Sullivan names Infobip as a leader in CPaaS Radar report - ZAWYA

• arrow_right_alt Frost & Sullivan has identified Infobip as a top performer in the CPaaS market
• arrow_right_alt The report validates Infobip's technological innovation and market leadership
• arrow_right_alt Recognition comes from a respected industry analyst firm known for rigorous market evaluations

Infobip medium impact

Jan 08 2026

Microsoft drops Exchange changes after customer backlash - Computing UK

• arrow_right_alt Microsoft withdrew proposed Exchange Online changes after customer complaints
• arrow_right_alt The decision underscores the company's customer-centric approach
• arrow_right_alt Enterprise customers play a crucial role in shaping cloud communication services

Azure Communication Services medium impact