Twilio Articles

Apr 01 2026

Verify Events: Verification Event Stream V3 released with new Tags parameter

• arrow_right_alt New version 3 of Verify Event's Verification stream includes a 'tags' parameter
• arrow_right_alt Custom key-value pairs can be included in the tags parameter of the Start New Verification request
• arrow_right_alt Tags will appear in the event stream for each verification attempt

Twilio medium impact

Apr 01 2026

Verify Events: Message Status Event Stream V2 released with new Tags parameter

• arrow_right_alt Introduces a 'tags' parameter to the Verify Message Status event stream
• arrow_right_alt Allows for the inclusion of key-value pairs in Start New Verification requests
• arrow_right_alt Enables passing of custom metadata for better tracking

Twilio medium impact

Apr 01 2026

Verify Events: Verification Stream (all versions) will no longer provide updated message delivery status or error code information

• arrow_right_alt New subscribers to Verification Event stream will no longer receive delivery_status updates.
• arrow_right_alt delivery_status will be set to a static status of SENT.
• arrow_right_alt error_code attribute will be removed from each attempt.

Twilio medium impact

Mar 31 2026

Twilio integration with Salesforce Service Cloud Voice is live on AppExchange

• arrow_right_alt Agents can now transfer calls to external phone numbers.
• arrow_right_alt Supervisors can monitor live calls and 'barge in' to assist agents.
• arrow_right_alt Administrators can enable or disable real-time transcription based on specific needs.

Twilio high impact

Mar 31 2026

Voice Insights: Trust & Engagement Insights and Reports API (GA)

• arrow_right_alt Holistic Health: Monitor Trust & Engagement scores to proactively mitigate spam labeling and blocks.
• arrow_right_alt Performance Optimization: Use heatmaps and human-answer rates to refine dialing strategies.
• arrow_right_alt Programmatic Access: Use the Reports API to build custom dashboards or integrate metrics into your own internal tools.

Twilio high impact

Mar 31 2026

How to create a promotional campaign with RCS and SendGrid in C#

• arrow_right_alt Step-by-step guide for creating promotional campaigns using RCS and SendGrid in C#
• arrow_right_alt Leveraging Twilio's messaging capabilities and SendGrid's email services
• arrow_right_alt Enhancing communication strategies with advanced messaging features

Twilio medium impact Developer Insights

Mar 31 2026

Getting Started with Podman Quadlets

• arrow_right_alt Twilio introduces Podman Quadlets for scalable cloud communications.
• arrow_right_alt New tool aims to streamline the development of voice and SMS applications.
• arrow_right_alt Step-by-step guide provided for getting started with Podman Quadlets.

Twilio medium impact Developer Insights

Mar 31 2026

March 2026 Fraud Update: AIT Tactics, Weaponized Trust, and a New Fraud Response Guide

• arrow_right_alt Highlights evolving AI-driven fraud tactics and weaponized trust
• arrow_right_alt Outlines key fraud trends from Q1 2026
• arrow_right_alt Introduces a new step-by-step fraud response manual

Twilio high impact Industry Insights

Mar 29 2026

Twilio SCIM API

• arrow_right_alt Automated user provisioning and deprovisioning from Identity Providers (IdP)
• arrow_right_alt Connection to Twilio using the SCIM 2.0 standard
• arrow_right_alt Creation of new OAuth applications in the Twilio Admin Center

Twilio medium impact

Mar 27 2026

How to Bring Your Own Keys for Okta Telephony with Twilio Verify

• arrow_right_alt Twilio introduces a streamlined integration for Okta Telephony with BYOK.
• arrow_right_alt Configure Twilio Verify as the telephony provider for SMS and Voice one-time passcodes.
• arrow_right_alt Enhances security by allowing users to manage their own encryption keys.

Twilio medium impact Developer Insights

Mar 26 2026

Add a Flex Instance to existing Twilio account or subaccount

• arrow_right_alt Add Flex instances to existing non-Flex Twilio accounts without migrating resources
• arrow_right_alt Deploy Flex instances within subaccounts for regional, departmental, and SDLC environment separation
• arrow_right_alt Provide tenant isolation for ISVs within a multi-tenant architecture

Twilio high impact

Mar 26 2026

Configure Part of Audience to import audience conditions in Segment

• arrow_right_alt Users can now import audience conditions from existing audiences to create more specific audience segments.
• arrow_right_alt Two configuration options are available: importing audience conditions or using audience membership traits.
• arrow_right_alt Importing audience conditions generates a combined SQL query and runs independently, eliminating the Profile Sync delay.

Twilio medium impact

Mar 26 2026

Create entity-based Linked Audiences in Segment

• arrow_right_alt Users can now create entity-based Linked Audiences in Segment.
• arrow_right_alt The audience builder dynamically adapts to the selected entity.
• arrow_right_alt Previews show the count of audience members and a sample of matching entities.

Twilio medium impact

Mar 26 2026

Detect entity context changes with data freshness for Linked Audiences in Segment

• arrow_right_alt Data freshness detection for Identify events in Segment's Linked Audiences
• arrow_right_alt Emits Identify events for profiles with changed entity context data
• arrow_right_alt Keeps enrichment values up to date in Braze, Customer.io, and AWS S3

Twilio medium impact

Mar 26 2026

Flex SDK is GA

• arrow_right_alt The Flex SDK is now significantly more lightweight.
• arrow_right_alt This version requires a minimum Node.js version 20.
• arrow_right_alt Bug fixes and enhancements included.

Twilio medium impact

Mar 26 2026

How to Enable Branded Calling with Twilio

• arrow_right_alt Twilio introduces Basic and Enhanced Branded Calling features.
• arrow_right_alt Developers can set up branded calling through the Twilio Console.
• arrow_right_alt Enhances customer experience and trust by presenting a consistent brand image.

Twilio high impact Developer Insights

Mar 25 2026

RCS support now available in Studio

• arrow_right_alt Twilio Studio now natively supports RCS for both outbound and incoming message flows.
• arrow_right_alt Developers can create rich, branded, and interactive messaging experiences directly within Studio.
• arrow_right_alt RCS features such as rich media, card carousels, and webviews are now available without custom integrations.

Twilio high impact

Mar 23 2026

How to Use Google Sheets as a Database for Your PHP App

• arrow_right_alt Learn to backup PHP app data to Google Sheets.
• arrow_right_alt Notify users via SMS using Twilio after data backup.
• arrow_right_alt Step-by-step guide for integrating Google Sheets with PHP.

Twilio medium impact Developer Insights

Mar 20 2026

Building a Greeting Card Generator with the Lovable Twilio Connector

• arrow_right_alt The integration provides a seamless way to add communication features to Lovable applications
• arrow_right_alt Developers can now easily implement personalized greeting card sending functionality
• arrow_right_alt Twilio's connector enables more intuitive and user-friendly communication workflows

Twilio medium impact Developer Insights

Mar 19 2026

Start Conversation widget now available in Studio

• arrow_right_alt Start Conversation widget eliminates need for custom code when initiating two-way conversations in Studio flows
• arrow_right_alt Widget automatically creates Conversations and handles inbound message routing without additional configuration
• arrow_right_alt Feature targets outbound and REST API-triggered flows; inbound flows already support Conversations natively

Twilio medium impact